Terms And Conditions For Booking Related Services.
Bookings and Cancellations
By booking a session on this website, you agree to the following terms and conditions, which are governed by the applicable laws of India. These policies ensure transparency and a fair experience for both client and practitioner.
Appointments
All sessions must be pre-booked through the online booking system on our website.
You will receive a confirmation email upon successful advance payment and booking.
EFT sessions are conducted via [Zoom/Google Meet/other platform], unless otherwise specified.
Access Bars sessions will be conducted at our home in Paschim Vihar or our shared clinic space in Greater Kailash-1.
Details of the location will be shared after successful appointment booking.
Payments
All prices are listed in Indian Rupees (INR).
Full payment is required at the time of booking.
At the moment, payments are securely processed through Google Pay or Bank Transfer to our account. Details will be shared via email/WhatsApp after you have booked a session.
An invoice will be issued upon successful advance payment.
Cancellation & Refund Policy
More than 48 hours before a scheduled session: Eligible for full refund or one-time rescheduling at no additional cost.
Between 24 to 48 hours before the session: Refunds are not applicable, but you may request a one-time reschedule.
Less than 24 hours before the session or no-show: The session is non-refundable and cannot be rescheduled.
Refunds, where applicable, will be processed within 7–10 business days to the original payment method.
Rescheduling Policy
You may request one (1) reschedule up to 24 hours before your appointment via email or WhatsApp.
Only one complimentary rescheduling is permitted per booking.
Additional changes will require a new booking to be made through our website.
In case of a new booking, above refund rules apply on the old booking.
Late Arrivals
Sessions will end at the scheduled time, even if you join late.
If you are more than 15 minutes late without notice, the session will be treated as a no-show.
Cancellation by Practitioner
In the rare event the practitioner needs to cancel, you will be given the option of a full refund or rescheduling your appointment at no extra cost.
Disclaimer
EFT (Emotional Freedom Techniques) is a complementary wellness approach and not a substitute for medical, psychiatric, or psychological diagnosis or treatment.
By booking a session, you confirm that you are voluntarily participating and that you accept full responsibility for your emotional and physical wellbeing.
The practitioner makes no guarantees about outcomes or results.
If you are under medical or psychological supervision, please consult your healthcare provider before beginning any complementary sessions.
Jurisdiction
These terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
For further questions or to make changes to your booking, please contact: [bookings@soulixir.in]